Global Santa Fe
Assessed Global Santa Fe's fundraising operations and systems, including Salesforce, Click & Pledge and Mailchimp, and lead projects to implement its membership, marketing and moves management strategy. Designed KPI dashboard and data structure for comprehensive data view of client's program delivery and fundraising activities.
USA for UNHCR
Served as the project lead of USA for UNHCR's CRM migration from ROI to Salesforce; communicating with senior leadership, organizing the in-house stakeholders and guiding the Accenture implementation team. Designed the Business Systems team and ongoing management framework of the new CRM.
Run the World Digital
Standardized data tracking and facilitated the implementation of Frakture and Google Data Studio as the platforms for automated fundraising campaign reporting.
Fedcap
Managed the merge of two Raiser's Edge database instances during FedCap's acquisition of Easter Seals New York
